We assist clients develop and implement distinctive management practices and tools, and help them embed or reinforce good decision-making, sustainability and agility.
The areas of innovation include company vision, strategy, organisation, leadership, performance improvement, customer focus, business alignment, technology, high-impact culture, and value creation opportunities.
We analyse why results fall short of expectations, and generate and implement action plans in collaboration with all departments and services.
We help clients progress, create the sense of urgency and priorities, and make the way forward to successful outcomes, through disruption and turbulence.
Strategic Planning
Creating the new vision and initiatives for success and expansion over a multi-year horizon
Determine, plan and implement the necessary changes and actions that will create value
Resource allocation (people, finance, time, facilities…) based on needs for future growth
Defining clear roles and responsibilities
Organisation Performance
Tracking and improving organisational health and performance, with critical factors :
Environment, values, culture, thinking and beliefs
Motivation, capability, leadership, innovation
External orientations such as global markets, foreign trade and international events
Accountability, coordination and control, direction
Business Re-engineering
Determine weaknesses in the company and organisation, at all levels and in all departments
Define and implement strategic solutions and processes that create long-lasting impact and results
Changing failure into success, challenges into opportunities
Facilitating innovation for growth and expansion
Managing By Objectives
Tying actions and endeavours of all departments and people to high-level organisation strategies and goals
Creating focus on short and long-term objectives, pragmatic and result-oriented thinking
Processes and planning to structure operations and work organisation
Empower employees to deliver results
Management and executive reporting
Performance Management
Measure results, productivity and quality
Employee interviews and appraisals for all levels
Rewarding good performance
Establishing best practices and exceeding expectations
Feedback loops for control and continuous improvement
Assess factors, mindsets and behaviours that impact performance
Leadership Development
Vision, mission and values to give focus and direction
Top team effectiveness
Self leadership, leadership of people and organisations
Connecting with day to day business reality and real-life situations
Commitment to sustainable growth
Grooming talent
Customer Management
Delivering the customer promise
A collaborative client approach
Long-term impact, consistency, satisfaction and relationship
Sustain the customer value of the enterprise, product or services
Each customer is a big opportunity